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Complaint form and Policies

On this page you can find all our policies and ethical guidelines for how we assure quality and take responsibility in all areas of our work - both in our partner countries and in Sweden. Here you can also find instructions on how to make a complaint.

On this page you can find all our policies and ethical guidelines for how we assure quality and take responsibility in all areas of our work - both in our partner countries and in Sweden. Here you can also find instructions on how to make a complaint.

Documents

Complaint form

Here you can submit a complaint, the complaint will be treated confidentially for your security.

Confidentiality

Would you like us to treat your case confidentially, i.e. a very limited number of people will handle your case?

Event/s

Kindly describe the date, place, causes, event and people involved, providing as many details as possible, as well as the consequences of what happened:*

Measures to take and expectations

In order to establish what has happened, it is sometimes necessary to receive more information or to investigate the matter further.

What kind of investigation would you recommend us to conduct?

According to you, how could what has been described above be prevented or dealt with?

Kindly explain your expectations following this complaint.

Other information: